My dvr is recording tv shows ( in full) correctly. However, when I try to watch the shows on my mobile app, it shows that the programs are only partially recorded. Instead of a complete hour, some programs display recording time of anywhere between two minutes to 50 minutes. The recordings simply stop at random times. I deleted the app and reinstalled, but I still have this problem. Can anyone help? Thanks.
an Official Employee will soon respond to your technical issue.
Hi, Mews, thank you for reaching out on the forum! I would be happy to take a look at this further with you to see why the recordings are shorter in the app.
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