Today, I am asked to type in Captcha letters. I have tried the voice option as well. I cannot log in with Safari or Chrome at all and only intermittently with Firefox. There has to be a way to cancel this option!
Solved! Go to Solution.
Yes, same here. I have 4 email accounts and it's a hassle to enter log-in credentials repeatedly for each one. I'm being very careful with my typing, making sure everything is correct, and still takes at least three times (not including the first attempt that triggers the captcha) to access my emails. Please tell us how to opt out of this, Comcast.
It seems like they were able to fix the issue within the last 15 minutes and close it out. It was a Captcha thread count issue on the back end.
Try refreshing your browser to try again, and let me know if it's still an issue (screenshots in theses instances are very helpful), thanks!
This is also something I'll bring up Monday to determine what the root cause was to prevent it from happening again, and whether the right detection alerts were in place to begin with. Again, thank you @Fastidious1 @Kabocha10 @jxc2 for for your patience and sorry it seemed to have taken a few hours to resolve.