Was that error showing up on this page?
Thanks for that, did you try opening a private browser, signing in to see if the issue persists?
FYI if you need real-time support, please reach out to us via chat, as this is a forum and much slower 😉
Yes, I tried incognito mode on both my desktop computer and phone and the issue persists. This works fine, I wont be moving for a couple weeks likely, im just trying to make sure everything is ready to go when I set out to move 🙂
Great thanks @PapaBadDad, I just reached out to some folks and we're seeing some people with the issue.
Could you private message me the results from this link https://www.xfinity.com/buy/healthcheck/ and we'll add it to an existing ticket?