Community Forum

Linked Accounts

New Poster

Linked Accounts

Somehow my new account is linked to my deceased fathers account and I have no access to my own account as a result. Twice customer service has told me they resolved the issue but still no account access.


Official Employee

Re: Linked Accounts

Hi @TE7


I've PMed you.

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!