I get the please contact us.... I'm paying $250 a month and I'd like the option of changing my package around if I feel like it
Many of us are having the same problem. I want to view the available offers on line, in writing, not a rep trying to up sell me at every point.
next step will be a complain to my state's Attorney General's office.
I have been having the same issue for months. This has got to end.