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Service Outage setting off Home Alarm Siren at 2:00am

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Service Outage setting off Home Alarm Siren at 2:00am

Hello,

 

Remedies to: Service Outage setting off Home Alarm Siren at 2:00am.  

6 Weeks ago I switched from Verizon Fios to Comcast Xfinity. Since then, twice  I have had my home alarm siren going off at 2:00am.  I called Xfinity Tech support and they confirmed they had to do an update which reset my complete internet connection where i lost dial tone.   My home alarm (NOT Xfinity Alarm)  is setup to sound the home siren once I lose dial tone (in case a burgular cuts outside tel. line).  For the 7 years that I was with Verizon i never once experienced this,  and they surely had to do updates (service outages) to software updates their equipment as well.  Anybody expereinece this and solutions? 

 

I know I can have my alarm company disable the phone tampering feature to pervent this, but I prefer to keep this on without having the home siren going off due to  a secheduled/unscheluded Comacst service outage.  Thoughts?  Thanks.