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voice mail rings

Regular Visitor

voice mail rings

Does anyone know how to check the amount of times the phone rings before the voice mail greeting starts?Mine is going on 6 and I would like to scale it back to 3.

Silver Problem Solver

Re: voice mail rings

Hello,

Check your voice preference settings. There you will be able to make your change.

Regular Visitor

Re: voice mail rings

Thank you for responding.

Were do I find the voice mail preferences?

Is that on line or the phone?

Official Employee

Re: voice mail rings

You can access voice preferences online via XFINITY Connect.  If you go to xfinity.com and click on the email or voicemail button, sign in, and then click on the preferences tab, you will see the Voice preferences.

 

Regular Visitor

Re: voice mail rings

I had mine set to 3 and it would ring 6 times anyway... Now it is set to two rings and rings 4 times which works fror me this is a glitch in your system

Expert
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Re: voice mail rings