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no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway" instead

Frequent Visitor

no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway" instead

no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway" instead


Accepted Solutions
Frequent Visitor

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&a

For what this is worth, the voice features on Xfinity.com seems to be working normally this morning, 12/1.  Go figure!


All Replies
Frequent Visitor

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&q

I'm having a similar problem but do not receive the error you mention.

This started on the 28th for me.  When did it start for you?  Also, do you own the modem?

I am beginning to suspect that it is because I own the eMTA modem.

It is a Comcast-approved device and was registered with Comcast it was installed.

Frequent Visitor

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&a

began 11/27. It still doesn't work. I use comcast's modem. 

Frequent Visitor

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&a

Thanks for the reply.  So much for that theory.  I just cleared the cache, cookies and history but that didn't help either.  I also tried a different browser with no change in behavior.  I first noticed this in the evening of 11/28 and am about to the point of contacting Comcast CS for help.

Frequent Visitor

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&a

For what this is worth, the voice features on Xfinity.com seems to be working normally this morning, 12/1.  Go figure!

Official Employee

Re: no access to voice fearures. I've tried using multiple browsers. I see "502 Bad Gateway&a

Hi ReallyPuzzled, thank you for the update and glad you can now view your Voice features. 

 

reachmcnabb, are you still not able to access the voice features?

 

Thank you