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how can I tell if phone issues are xfinity or mine?

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how can I tell if phone issues are xfinity or mine?

People on other end of phone line cannot hear me but I can hear them

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Re: how can I tell if phone issues are xfinity or mine?


Pi5 wrote:

People on other end of phone line cannot hear me but I can hear them


Begin by plugging a corded phone directly into the modem/gateway.  If the issue continues, it is a Comcast problem and you should schedule a TECH onsite to evaluate and make the repairs necessary.