Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I already activated the phone and Xfinity number a few weeks ago.
I have a number on T-Mobile. Is it possible to transfer this number to my current Xifinity Mobile account?
I do not want to buy another device. Just transfer my T-Mobile number to my current Xifinity Mobile device.
I have the same question looks like web site does not allow that.
One possibily is to remove line and ask technical support to add a new line with old Xfinity device and SIM and that time we can put a number transfer request.
Xfinity , Is this possible?
Hello, all. You can indeed port over a number after you've already activated your XFINITY Mobile device. To do so you'll need to call us at 888-936-4968 so our mobile team can assist with your number change/porting request.
Yes it is possible... they did it for me on my first phone and it took only a couple of minutes. Just make sure you have your T-Mobile account number when you call cause they'll need it.
On that note, below, please find information regarding how to locate your T-Mobile account information:
I am glad to hear this! I bought my mother one of the LG X Charge phones for $1. She still has 2.5 months left with her current carrier, so I couldn't port the number. Once December 1st comes, I am going to call in and port her Boom! Mobile number to the XM phone.