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Why doesn't phone numbers show on the TV anymore.

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New Poster

Why doesn't phone numbers show on the TV anymore.

I used to be able to see the phone number on my television screen when someone called but now it does not show on the TV . Have the company stopped this. Please let me know. I liked this feature. Thank you, 

New Poster

Re: Why doesn't phone numbers show on the TV anymo

This is a great feature for those with triple play.  To enable it, go to Setup > Settings > Preferences > Notifications.  Then move highlighted area to XFINITY Voice and hit enter to turn ON.

Expert

Re: Why doesn't phone numbers show on the TV anymo


Nettiejennings wrote:

I used to be able to see the phone number on my television screen when someone called but now it does not show on the TV . Have the company stopped this. Please let me know. I liked this feature. Thank you, 


For Legacy cable, see this link:  https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/

 

If the replies offer no help, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about your account codes.