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Have seen this posted already by other people - our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please
Solved! Go to Solution.
Hi mfaerber, I've located your account and have sent the refreshes to your phone service to get the stuck Message Waiting Indicator resolved. Please check and post back if it has cleared. Thanks!
Solution:
1. Go Here: https://pf.connect.comcast.net/OptimusUIPref/voice.html
2. Login
3. Click on "Voice"
4. Click on "Message Wait Indicator"
5. Click on "Refresh" a couple of times.
Check your phone - the stutter dial tone should be gone. This is what the message waiting indicator on your phone monitors.
Marc-FL wrote: Solution: 1. Go Here: https://pf.connect.comcast.net/OptimusUIPref/voice.html 2. Login 3. Click on "Voice" 4. Click on "Message Wait Indicator" 5. Click on "Refresh" a couple of times. Check your phone - the stutter dial tone should be gone. This is what the message waiting indicator on your phone monitors.
THANK YOU!! This has been drivng me nuts!
Hello mfaerber, is there anything else we can assist you with going forward?
Hi there - this fixed it for me, thanks. Sorry for delay, busy weekend and I forgot to check back with this!
