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New Poster


After I access my Xfinity voicemail call log online, how can I simply SAVE the call log as a file to my computer??  I want to be able to refer to my voicemail call logs offline.  Seems like it should not be so difficult.  PLEASE HELP?!!!!?  Thanx

New Poster


One way to save a copy of the call log to your hard drive is as follows.


Log into your account and click the Voice tab.

Click on the PRINT ALL button in the top right area

Your call log displays in a separate window showing six columns of information,

Name, PhonNumber, Duration, Time, Date (as Day of week and Month-Day-Year)

Right-click anywhere in the table

Click "Save As ..."

The default options will be to save the displayed call log in .html format to your Downloads folder with the name "Print All Page.html"

If you don't like the default name or location, change them.  But you must know where this downloaded file is on your hard drive for the next step.

Click Save

The formatted call log is saved to your hard drive.  For example,


This file is not particularly useful since it is in web page format and will open in your web browser if you double-click it.  It is far more useful if you import it into Word or Excel.


To import it into Word,

Open a new Word document

Click Insert / File...

A brows dialog opens

Brows to the downloaded .html file, for example E:/Downloads/PrintAllPage.html

Double-click on the file name and it is imported into the Word document as a table with the 6 columns of call log data.


If you import the .html file into Excel instead, the data is infinitely more useful.  But the process requires more steps and the details depend on the version of Excel you are using.  This example will give you the idea:


Open an Excel spreadsheet and select in the top-leftmost cell, A1

Click on Data / Import External Data / Import Data...

A brows dialog opens

Brows to the downloaded .html file

Double-click the file name

(You may get an script error message.  Just click Yes to continue the script if you do.)

Follow the prompts if you want to deviate from the default options offered, but the defaults are ok.

Click Import

Follow the prompts if you want to deviate from the default options offered.

Click OK

The data appears in the spreadsheet in six columns as described earlier.

Now you can sort, filter, and so on to meet your needs.


'Hope this is useful.