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Terrible Xfinity Phone Service

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Terrible Xfinity Phone Service

I have two xfinity phone lines coming into the house. Our phone service has become increasingly bad. Periodically it rings once at the house and either cuts the incoming caller out or hooks into voicemail. It creates havoc with important calls. You just never know when it is going to do it. It has been going on for months. ---no one has been able to fix it. Are others having this same problem?

Official Employee

Re: Terrible Xfinity Phone Service

Hi Lighthouse3, 


Sorry for the delayed response. I was able to confirm the local Tech Ops team has completed a work order for the drop bury at your residence. Have you noticed any changes in your phone service and quality since then?