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I have not moved, and voice to go gone, text messages gone, call forwarding gone, anycomcast support or live chat, gone, error......... Picked up a new modem, nothing!! Going intocomcast location on72nd & Sandy tomorrow, they better have the right solution and answer, or news at 11:00pm. There I will be, front and center being called a crazy Postal Worker taking it out on poor oldcomcast. I better get at least a 3 month credit, that is how long I have been waiting for a solution. I don't like paying for something I am not receiving. SINCERELY,Elizabeth😈😢😬😠😡😤
Has this issue been cleared up for you? If this is happening in the voice to go app, try reinstalling it. Usually that can clear up the issues you are describing if it is on the app. Let me know if this does not help or if it has been cleared up. -FC
Does anybody have an answer???
I will escalate this to a different Comcast Official employee as ComcastFransicc is on vacation at this time.
The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses). Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Please ensure your post is in the correct Forum to begin with. Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you. Comcast employees are identified with RED lettered User Names.