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Out of Area Private Caller

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New Poster

Out of Area Private Caller

At all hours of the day (3am even) I randomly receive a call from "out of area private caller" and when I answer it is always a beep noise similar to fax.  I tried to block but there his no number found.  I need to stop this, it is waking us up at all hours of the night.

Official Employee

Re: Out of Area Private Caller

Hi Merdith2, have you tried using anonymous call rejection to see if that will block the unwanted caller?

 

http://customer.xfinity.com/help-and-support/phone/rejecting-anonymous-calls/

 

Thank you

New Poster

Re: Out of Area Private Caller

Thanks for the link to Anonymous Call Rejection Feature with XFINITY Voice.  I've activated it.  Will see how it goes.

  QUESTION:  Will this block a call from Europe when "Out of Area" displays without a number?

This evening I've had two calls where the Caller ID displays:

Out of Area
Private caller

  There is NO phone number and NoMoRobo does not work!

Calls began Oct 17. Tonight I picked up on the second call & said nothing until a man spoke. I asked who was calling. He said a public opinion research. I replied "take this number off your list and do not call again!". Call disconnected. Let's see what happens.

New Poster

Re: Out of Area Private Caller

I have exactly the same problem and a similar question.

 

Would the "Anonymous Call Rejection Feature" solve it (all of these "out of area private caller" calls), while still permitting international calls to come through? I believe that I have seen calls from New Zealand come in with a similar notation sometimes, and I do not wnat international calls blocked.

 

Can anyone advise?

 

Thanks.