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Note 8 Proximity Sensor Not Working

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Note 8 Proximity Sensor Not Working

My new Note 8 Proximity sensor is not working (does not turn off screen during phone calls) and there are no settings in the menus. According to Samsung it is supposed to just work are there are no settings.

 

Stopping by XFinity to get a new phone ordered today.

Official Employee

Re: Note 8 Proximity Sensor Not Working

 

davajhad, have you tried it in safe mode?