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barling, I'm waiting for the confirmation from my colleague regarding the FSK signaling. I know that the message waiting indicator works on Uniden EZI996 cordless phone.
Can you try a different phone to see if the message waiting indicator works or not?
The message waiting light and the stutter tone are both enabled in the network, and FSK is supported. I will forward your issue to a support team. In the mean time, if you could borrow a phone with message waiting light (any brand), that will speed up the trouble-shooting.
I just got off the phone with Uniden. The person at Uniden Tech Support with whom I was emailing was incorrect in telling me my phone would support the VMWI with a remote voicemail system. Apparently it only functions correctly for its own embedded answering machine. For your records, you might note that the Uniden CLX475 system does not support the VMWI feature with Comcast. Sorry for all the questions -- looks like I will need to buy a new phone. Thank you.
I have had the same phones, Uniden TRU9466 and TCX905 for about 6 years with Comcast and the message waiting indicator light and stutter tone have always worked fine. Recently I changed my Comcast service (stopped cable TV) and had to re-record my voicemail greeting. Since then, I have no message waiting indicator light and no stutter tone on any phone.