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My phone is still listed under previousno owner

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My phone is still listed under previousno owner

my phone number,  which I've had since May,  it's still listed under the previous owners name.  A business that I have no affiliation with.  How do I get it changed to my name?? 

Gold Problem Solver

Re: My phone is still listed under previousno owne

 

MaksMimi,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: My phone is still listed under previousno owne

Hi, MaksMimi - Are you talking about the Caller ID? Could you please send me a private message with your name, address, and a phone number you are having issues with?