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Missed calls not logged

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Missed calls not logged

I have complained that my missed calls are not logged.  The last missed call that was logged was more than a month ago.  None of the calls that rang my phone this week, that went unanswered were logged by the online application.  I have complained before, but I have little desire to go through the trouble of calling, and explaing my problem yet again without any resoloution.

 

Comcast may have the poorest customer service I have ever dealt with.

Problem Solver

Re: Missed calls not logged

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Sorry about the issues that you are having. I have escalated your issue and someone will be in contact with you soon to get this resolved.




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Thanks
-Keisha-
Regular Visitor

Re: Missed calls not logged

I also have problems with some answered and unanswered not being logged.