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I was going over the FAQs and found this
5) If you have voicemail on the same line you have a choice:
• have the fax set to answer under four rings
• have the fax auto answer
• get a 2nd line
• remove voicemail."
If the first option is selected(have the fax set to answer under four rings), what about voicemail? Would voicemail even pick up at all under this?
No. Except for getting a second line, all the solutions effectively disable voicemail.
I don't think there's any other feasible solution. Whichever picks up first, voicemail or fax, gets all the calls that you don't answer yourself. There's no way for voicemail to pick up, notice that it's a fax call, and then send it to the fax machine, or vice versa.
Researching and bringing up an old thread...
What are our options for a for a fax line? Wife would like an unattended incoming fax line. How/can it be done with voicemail, are there any new options? Is there a distinctive ring like option w/ CDV?
Comcast still doesn't offer distinctive ringing. The only option is get a 2nd line without the fancy features, which in many markets is around $12 a month plus all the usual taxes. Then you would plug in or wire up your inside wiring to have the fax jack wired to the L2 jack on the eMTA.