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The limit of 12 blocked numbers is not enough! In spite of being registered on the Do-Not-Call-Registry I receive numerous soliciting phone calls, often 2-3 a day. I have my 12 allowed blocked and sure would like to block more. I am so fed up with these unrelenting sales robots!!!!!!!!
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Comcast Silicon Valley
There is a solution if you have CenturyLink in your area. They have a feature that intercepts all incoming calls (except the numbers you whitelist) with the message, "This number does not accept solicitation calls. If you are a solicitor please remove this number from your list. If you are not a solicitor, press 1 to connect." This eliminated ALL my solicitation calls!
Sadly, I changed over to Comcast Triple Play to save money. Big mistake. Despite being on the Do Not Call Registry, we get several a day, sometimes waking us up in the morning! Since Comcast does not have either the will or the technical competence to put such a solicitation filter on their lines, we'll be switching back to CenturyLink.
12 blocks simply is not enough, as stated by previous posters. The do-not-call lists are not deterents. I guess I could start filing complaints with the state attorney general's office since these callers do not have any prior relation with anyone in this household. But a fix by Comcast would be much simpler for your subscribers.
Yes , and the number of unsolicited calls seems now to be expanding exponentially. Coming from Canada and many out-of-my-state locations. It has come down to my not answering any calls I don't recognize. Occasionally this results in my missing a call from an acquaintance, unfortunately, when there is a number but no ID info. Surely Comcast can do something! I may be wrong but I don't think Comcast offers the service that starts: "You have reached a number that does not accept solicitations..."
I have had and STILL have numerous, unsolicited telemarketer calls interrupting my day almost very day, several times a day! I 'blocked them to my 12 number limit, the SAME companies just changed their numbers slightly and started again! I tried removing the older numbers to allow adding the more recent numbers and although I now only show FOUR numbers blocked, when I try to add to THAT...'sorry your blocked number list is full'....GARBAGE!
I have just begun FORWARDING those telemarketers numbers to STATE REPRESENTATIVES numbers! LET THEM SEE how IRRITATING this problem is and maybe THEY will come up with a SOLUTION that actually WORKS! I may just state forwarding them to OTHER telemarketer's numbers!
I am ALSO looking for another phone service provider next year, since this problem does not appear to concern any COMCAST representatives judging from the 'robo-replies' they send endlessly in response to this and similar issues. COMCAST... FYI...Customers are concerned with RESULTS... NOT PATRONIZING form letter responses!
And now, Anonymous Call Blocking isn't working
The box is checked next to "Block Anonymous Calls", but I am receiving calls which show up on caller ID as Anonymous.
I found an alternative. My cordless phone system died, so I bought a new one by Panasonic. It lets me block 250 numbers, just by using the caller ID recall and then pressing Block. It still rings once (it has to, to get the caller ID), but then it stops and I think they get a message saying their number is blocked or I'm not in service or something.
Nice solution, since Comcast won't do squat.
I had CenturyLink before; they had a wonderful feature that required callers (unless you whitelisted them) to listen to a "No solicitation" greeting, then press 1 to be connected. I didn't get a single solicitation call come through while I had that service! Your phone doesn't even ring, as the call doesn't come through until after the greeting. Wonderful system. I'm thinking about going back to CenturyLink just for that feature.
Not only is Comcast not listening - *77 for blocking Anonymous calls do not work. I used *60 and that doesn't block the same Anonymous calls that use different phone numbers. I called Comcast, used the Chat feature & this morning another call came through.
This is an update to my original post. There seems tobe NO ONE listening to the many repeated requests to increase the number of Blocked calls allowed by Comcast from the present limit of only 12 (VERY inadequate). What I have to lately is to check my 'missed calls list against the current blocked numbers list here and replace the oldest with the newer Telemarketer numbers... and yes..the 'block anonymous numbers' does NOT seem to be functioning! The Tele-arsheads have also begun adding didgets to their existing Caller ID # to get around blocked numbers! Another option I also use (not Comcast's) is a very nice Caller blocking feature with my wireless phones that allows 25 numbers to be blocked! Someone here even posted theirphone allowed a 250 Number bloked list (Sweet) I may buy that phone!
All frustrating to say the least... The 'do-not-call' registers seem to be sources for the telemarketer industry to get numbers FROM...because they have NOT slowed down...and are getting even WORSE!
Thank you Comcast for your obvious Customer 'Concern' in addressing this issue...BYW...'Forwarding' these messages over 1 YEAR OLD to some 'black-hole' department...with nothing EVER changing...only reinforces the common belief that Once you have our Money..we stop mattering. Too bad.