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Almost 4 months, 10 Tier 3 tickets....

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Almost 4 months, 10 Tier 3 tickets....



Is there ONE person there that I an speak to that can once and for all fix my account. For the love of God, I have been waiting for almost 4 months. I have made ove 50 hours of phone calls. Something has to be done here, and I demand compensation for my time for being inconveinenced. I have been refunded for the phone I returned but yet still get charges for them? Please help.




Re: Almost 4 months, 10 Tier 3 tickets....

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

The Forums stick this horrible banner after all my posts automatically. I'm sorry.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: Almost 4 months, 10 Tier 3 tickets....


pezhman, I've seen your private message and will respond to you there.