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"Killjoys" S5 Ep1 not in folders

Valued Contributor

"Killjoys" S5 Ep1 not in folders

Using the "classic" cable box (NOT X1):  The SyFy show "Killjoys" episode 501 is missing from the various folders ("By Network/SyFy/Killjoys/Season 5"  and also the ones under "Shows J-L", though pay versions show up in the latter).  This is true both for SD and HD.  Episode 502 does show up in these folders.

 

I can find all these episodes (501 and 502, HD and SD, pay and free) using "Search", so the problem is just getting them into the appropriate folders.

 

Thank you in advance!