zzz00, is this related to your other post where you mentioned the channel button usage when the filter is used?
If so, we can finish the conversation there.
It's not related.
For On Demand shows, you can set the filter to "free". But then almost everything still costs money to watch. What's up with that.
zzz00, sorry for the delay. Have you tried rebooting your box? If that doesn't work, I can try sending a signal to your box to remind it of your channel line up.