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"Free" filter is stupidly broken for On Demand

Contributor

"Free" filter is stupidly broken for On Demand

You set the filter to Free, and most of the results still cost extra money to play. WTH. Comcast, can you get a pico ounce of competency please?
Official Employee

Re: "Free" filter is stupidly broken for On Demand

 

zzz00, is this related to your other post where you mentioned the channel button usage when the filter is used?

 

If so, we can finish the conversation there. 

 

KenF

Contributor

Re: "Free" filter is stupidly broken for On Demand

It's not related.

For On Demand shows, you can set the filter to "free".  But then almost everything still costs money to watch.  What's up with that.

Contributor

Re: "Free" filter is stupidly broken for On Demand

Still unresolved.
Official Employee

Re: "Free" filter is stupidly broken for On Demand

 

zzz00, sorry for the delay. Have you tried rebooting your box? If that doesn't work, I can try sending a signal to your box to remind it of your channel line up.