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playback of programs jump and delete some content

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playback of programs jump and delete some content

hello, I have had no problem when I travel watching my programs on my computer. But last week I noticed a 61 minute show is only showing 33 min when I play back.  A baseball game was recorded, but only had 17 min. I logged out and back in and got to 1:59. Then I had Comcast refresh and the game came in at 2:39 which is closer, but still jumped ahead at times. This is really frustrating, has anyone else had this problem and have a solution?  Thank you.