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on demand missing.

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New Poster

on demand missing.

where is the on demand link? it has disappeared.

i did everything as suggested and spoke to a tech. He was supposed to call back. Never happened

Aren 't we paying for this? If it is a matter of outdated  boxes or whatever, can't someone figure this out. Need a human or something else to try.

 

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Diamond Problem Solver

Re: on demand missing.

More details like equipment and how you are trying to access On Demand? What link are you referring to?

I am a Retired Official Comcast Employee
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New Poster

Re: on demand missing.

on the tv, the channel that took us to the "on demand":site is gone. first i saw somsthing about peacock, now that is gone and the erronsays cl-14 Gave tech the info. Problem was he insisted that what i said is our cable box next to the tv cN't be because it doesn't fit the description. there is nothing else here. that is why I wondered if this is an oudated setup?

Problem Solver

Re: on demand missing.


@jp1776 wrote:

on the tv, the channel that took us to the "on demand":site is gone. first i saw somsthing about peacock, now that is gone and the erronsays cl-14 Gave tech the info. Problem was he insisted that what i said is our cable box next to the tv cN't be because it doesn't fit the description. there is nothing else here. that is why I wondered if this is an oudated setup?


Does the 'cable box next to the TV' have a model number on the back/bottom to identify it?

Joe V
(not a Comcast employee, just another paying customer)
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New Poster

Re: on demand missing.

problem solved. Lost power 14 hours. Did not correct immediately but came home today and “ on demand “ is back. 😊👍🏻