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no On demand with Tivo Bolt

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no On demand with Tivo Bolt

Just put in new Tivo Bolt. Can’t get on demand have called tech support several times and still no help. I get error code CL-13. Locale code “(tivocrd-cmc-a2p.comcast.com) This is an ongoing problem for years it seems - why?  Please help.

Official Employee

Re: no On demand with Tivo Bolt

Hi, mSrafatjah123 - I can help with your Tivo On Demand issue but I need to get the following information first:

- You full name, address, phone number

- Cable Card Serial Number

- Host ID

- Cable Card ID

- Data ID

- Unit Address

Please send me a private message. Thank you!