Getting really fed up with this settlement stuff! Tried to get a free movie yesterday...got in and put the credit code in, and they said they would send me an email confirmation...never got it!
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there are 6 total with PIN numbers. Entered one yesterday, never received a confirmation...Really? Getting tired of Comcast game playing!
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I did receive my credit codes. We wanted to watch a movie on 4/9/16, but never received an email confirmation from Comcast for the credit. I did exactly what they said to do in the settlement letter, and entered the first of 6 credit codes on your website... That was on 4/9/16. Your site said I would receive a confirmation e mail......NEVER received one. I called your customer service dept on Mnday 4/11/16, and they told me they would look into it and send me an email....NEVER happened. What a joke!
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