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how do I cancel Acorn TV subscription-- this is not a hard question

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Contributor

how do I cancel Acorn TV subscription-- this is not a hard question

How do I cancel my Acorn subscription? Its very easy to subscribe, but try canceling and you go to he** and back.

 PLEASE someone help me cancel Acorn TV subscription

Thank you

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New Poster

Re: how do I cancel Acorn TV subscription-- this is not a hard question

Go to Services, select Manage TV. On the right you will see an option to Add/Manage Premium channels. This will take you to a screen where you will see all the included channels and the optional ones. If you have subscribed to Acorn then you will see that it is checked. Uncheck this and then select Review at top of the screen. Then will take you to a screen where you will accept the change. Once you accept the change Acorn should be gone. Be aware then when you make this change Xfinity will immediate reset your set top box (at no charge!). 

Good luck

-John

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Frequent Visitor

Re: how do I cancel Acorn TV subscription-- this is not a hard question

Absolutely worthless advice.  I've spent hours trying to cancel Acorn, but no luck.   Infinty chat is not help at all..  I am so angry, I'm beside myself.