Community Forum

coupons

New Poster

coupons

I received a coupon via email for a free movie and am just now getting around to activating the email (forgot my password etc.).

However when I hit the button to redeem it doesn't do anything.  Is there an expiration date?

Official Employee

Re: coupons

Hello patsyruppe6401. I can help with your coupon redemption issue. 

 

After you have watched/ordered a movie, have you tried to visit http://xfinityondemandcredit.com/ and enter the provided code?

 

Also, do you know approximately how long it has been since the code was emailed to you? 

New Poster

Re: coupons

My coupon is also not working.  I tried chatting with support however they want me to call to get help

Official Employee

Re: coupons

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.