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cant get to Amazon Prime

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cant get to Amazon Prime

After my Xfinity installation, I can’t get to my Smart TV Amazon button on my Visio Smart TV. Says I should check my connections. Is there a way to add Amazon to my Apps on the X1? 



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Re: cant get to Amazon Prime

Currently no.


If your television lists the Amazon app on it's compatable apps, and you are currently a Amazon Prime member , or sign up for Amazon Prime,  you can use the app that way over your broadband.