Community Forum

accidental rental

Regular Visitor

accidental rental

I had some people over and they had accidently rented a movie thinking it was free, but it was not.  We did not watch it, is there a way to get refunded for that? Thanks, 

Tom

Tags (1)
Expert

Re: accidental rental

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: accidental rental

Hi tommyziegler200, I can help review this further for you.  Please send me a private message with your account information (your name, address and account number).

 

Thank you

Official Employee

Re: accidental rental

Hi tommyziegler200, thank you for working with me via private message and glad we could get this straightened out. Please let us know if you have any questions in the future.

 

Thank you