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Xfinity WiFi on demand

New Poster

Xfinity WiFi on demand

I ordered the WiFi on demand on my phone with the intention of using it on my computer because the page wouldn't load on my computer, but was unaware it locks to the device used to sign up. Can I get a refund, I would call but I don't have a active phone for calling people.

New Poster

Re: Xfinity WiFi on demand

Good luck. I called 866-489-0919, spoke to rep, gave info, and then nothing. Call ended and no call back. I confirmed 2 hours but no wifi. Xfinity says time left on pass, but no wifi.