This has probably already been covered -- if it has, my apologies.
I had the X1 DVR and just substituted it for the Tivo Bolt. Everything is working propertly except the On-Demand. As I understand it, there should be an icon like the Hulu and Netflic ones but there is not.
Is there any secret to accessing the In Demand? If not, do I call Tivo or Comcast?
The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.
The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses). Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.
Hi humphreys007 -- I refreshed entitlements on your card. If that doesn't help, I will need your pairing information to further troubleshoot. You can send that information to me in a private message. This is what I would need:
Cablecard Serial #
Click my name (ComcastZach) and click Private Message Me.