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Why does the Xfinity TV person inputting ONDEMAND TV series put BUY instead of FREE to watch?

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Why does the Xfinity TV person inputting ONDEMAND TV series put BUY instead of FREE to watch?

Why does the Xfinity TV person inputting ONDEMAND TV series put BUY instead of FREE to watch?

I had to watch the last episode of Chicago Fire #623 on my small computer instead of on my large TV. I have tried to communicate with Xfinity and they said they would pass my info along. Several shows have been put on BUY instead FREE. Whoever has been updating ONDEMAND series for TV has made several mistakes.  The person that does this needs to be double checked.   And yes I have called and chatted with Xfinity and they said that they would pass along my information to the higher ups.   This is the last resort of communicating in hopes of someone from Xfinity will read this.  It is just frustrating.  Maybe someone new has taken over the job over the last month or the original person went on vacation.