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Watching hd shows/movies on a regular box

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Watching hd shows/movies on a regular box

When I order/watch on demand there are hd options but it says it's not available... I understand I don't pay for hd.. but it's not a limitation with the box obviously because I can watch full HD through Netflix/youtube.. so why the run around.
Official Employee

Re: Watching hd shows/movies on a regular box

On Demand is tied to your cable package, if you don’t pay for HD service, you don’t have access to HD In Demand.
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