Community Forum

Tivo Service Error

New Poster

Tivo Service Error

I have a tivo bolt and am having an error whenever I try to watch a show. I get error Cl-14 The locale code is tivocardio-ch2-a1p.comcast.com. Please retry your selection. How can I get this resolved please? Thanks in advance!

Official Employee

Re: Tivo Service Error

Tivophile, if I'm not mistaken, that is a cable card pairing error. I'll look into this further for you. Thanks for posting by the way! Please send me a private message with your full name for help.

 

Ken


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!