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This is Us blocked with message that we must subscribe

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This is Us blocked with message that we must subscribe

we have been able to view episodes of "This Is Us' On Demand for a year, until about a week ago. Now we are blocked and get a message that says we must subscribe. We can watch other shows, however. How is this possible, when This Is Us, is broadcast on NBC?

 

Expert

Re: This is Us blocked with message that we must subscribe

hi, I moved your post to the on-demand area of the forum. all of season one and two are available on my X1 equipment. are you using X1 and trying to watch at home? If so, do you have more than one set top box and if so can the other set top box view the episodes? did you try a desk/laptop and the streaming web site or use a smart device and check to see what episodes are available?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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