Community Forum

TBS On Demand movie sound keeps cutting out

Regular Contributor

TBS On Demand movie sound keeps cutting out

I cannot watch Alice Through The Looking Glass on TBS as the sound keeps cutting out. I do not have trouble with sound on any other channel, just On Demand TBS Alice Through The Looking Glass. I am watching in Chicago, IL
New Poster

Re: TBS On Demand movie sound keeps cutting out

I'm having the same problem with TBS on demand movie the incredible Burt Wonderstone if I pause the video and then start it the audio will resume for 5 seconds or so then it will drop out again
Contributor

Re: TBS On Demand movie sound keeps cutting out

Do you guys get occasional video tiling also?  When you hear the audio drop out have you looked at your Internet router/eMTA "uncorrectable codewords" value?  I have occasional ondemand video problems and it seems to be linked to Comcast network problems.  I wonder if ondemand video is streamed (packet audio/video) from Comcast servers rather than sent as a modulated A/V signal?

Contributor

Re: TBS On Demand movie sound keeps cutting out

You guys have OnDemand?  Haven’t had it for months!