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I think we both know the real answer. Both companies are giving their standard "official allowed answer" for their part. Which is basically true.
The owner's of the show have full control if and when any particular episode is shown either on a regular channel: OTA, cable, On Demand, where ever. It is a game the owner's of shows have been playing ever since there has been more than one choice on where their shows can be shown.
I gave up worrying about this problem years ago. Continual complaining just drives up the cost of our watching television since more employees are involved just answering complaints. Nothing as changed in how it works since television first was introduced.