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Rented Movie by Mistake

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Rented Movie by Mistake

Hi,

I am a new Xfinity TV customer and don't know how to use the epg yet. While perusing the menus to find what I free and what isn't I seem to have rented a movie although I don't know which one.  I did not watch it and was changing channels frequently so I assume it stopped when I changed to a different channel. 

 

Can you cancel this? I cannot since the bill has already arrived.

 

Thanks

Accepted Solution

Re: Rented Movie by Mistake

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.

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Official Employee

Re: Rented Movie by Mistake

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.




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