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Rented Movie by Mistake

Regular Visitor

Rented Movie by Mistake


I am a new Xfinity TV customer and don't know how to use the epg yet. While perusing the menus to find what I free and what isn't I seem to have rented a movie although I don't know which one.  I did not watch it and was changing channels frequently so I assume it stopped when I changed to a different channel. 


Can you cancel this? I cannot since the bill has already arrived.



Official Employee

Re: Rented Movie by Mistake

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.

New Poster

Re: Rented Movie by Mistake


I rented the movei Ocean's 8 by mistake. Can you please cancel this charge for me?