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Redeeming On Demand movie coupon

New Poster

Redeeming On Demand movie coupon

When I follow the directions to "Visit COMCASTFLORIDA.COM/ONDEMAND," nothing happens except to be shown Google search results... When I go to the On Demand page, there is no place to enter an account number or coupon code to redeem the coupon.

Gold Problem Solver

Re: Redeeming On Demand movie coupon

Silver Problem Solver

Re: Redeeming On Demand movie coupon

it works when I click the link but redirects you here.

 

http://comcastvod.cablequestpartners.com/

 

Looks like your typing the address into the search bar not the actual url bar.

Regular Visitor

Re: Redeeming On Demand movie coupon

Your instructions to use the address bar & not the search bar does not work either. Is there anyone out there that has been able to access these free movie coupons?

Contributor

Re: Redeeming On Demand movie coupon

I used the free movie coupon on December 11 and I am still waiting to get the credit on my bill.

Contributor

Re: Redeeming On Demand movie coupon

Have you tried this link?  

 

https://xfinity.e-redemption.com/?mid=12000859

Contributor

Re: Redeeming On Demand movie coupon

I just spent 15 minutes on the customer support live chat and they credited my bill.

New Poster

Re: Redeeming On Demand movie coupon

Cannot find where to enter coupon code or account????

New Poster

Re: Redeeming On Demand movie coupon

This worked for me, thank you very much. You made it very easy.

New Poster

coupon for 5.99 for free ondemand movie

  I am having the same problem that all the other writers are having     no place to put information

I tried both the web and the search    why offer something that is not available as the instructions given

you should have to give us a bonus because we can't get the bonus     what is your reply

 

New Poster

Re: Redeeming On Demand movie coupon

tell us what you did to make it work

New Poster

Re: coupon for 5.99 for free ondemand movie

Perhaps it should be called "onfutilerequest"?

Problem Solver

Re: Redeeming On Demand movie coupon

New Poster

Re: Redeeming On Demand movie coupon

The first of the above links just worked for me.

New Poster

Redeeming On Demand movie coupon

One re-directed site. when I went to ComcastFlorida.com/OnDemand (as directed in the printed piece), asked for a "10-digit alpha-numeric code printed on the offer."  There is a 16-digit numeric code and a coupon code, alphanumeric, which is 8-digit and will not be accepted.  There is no 10-digit code of any type on the invitation card.  Is Xfinity pulling a scam on us? Customer service should be re-named: Customer Confusion and Chaos.

New Poster

Re: Redeeming On Demand movie coupon

The first web site listed does not connect.  The second one asks for the "10-digit alpha-numeric code on the form".  There is a 16-digit customer account number and an 8-digit coupon code ..... no 10-digit code.

Calling customer service is like talking to a tree  ...... a tree that speaks with a barely-legible, English-as-a-second-language person who asks redundant and repitive questions, most with no relevance whatsoever with this issue.

New Poster

Re: Redeeming On Demand movie coupon

After a few customer service calls, they told me that they are "...having technical problems" with the credit.  Here's the only avenue to make this happen:

1. Call 800.266.2278 (800 COMCAST).

2. After several prompts .... on-demand TV ..... billing problems ... (message) .... if you still want to talk to a customer service representative, press (I think it was 4). 

3. Tell them you have tried to redeem your coupon.

 

IF YOU HAVE NOT WATCHED A FEE-CHARGED MOVIE, do so before you call.

 

4. They will remove the charge for the movie on your account.

 

Perhaps you want to have a sack lunch with you as you will spend a long time going through all their prompts.  Maybe a six-pack of beer to calm your nerves ..... or a 12-pack ........ good luck.  Ever have a worst customer service than Comcast? (Only one I can think of ... Bank of America ..... Lord, help us !!!!)

New Poster

Re: Redeeming On Demand movie coupon

WHAT'S THE DEAL, THIS IS THE SECOND COUPON YOU SENT ME AND I'M GOING CRAZY TRYING TO FIND A WAY TO USE IT. STOP,CREDIT MY ACCOUNT FOR A MOVIE YOU ARE WASTING MY TIME AND ANNOYING ME GREATLY AND IT SEEMS I'M NOT THE ONLY ONE SINCE A WHOLE CATEGORY WAS CREATED ON THE WEB FOR JUST THIS PROBLEM WITH NO ANSWER.....!!!!!!     ANDREW CARDINALE

Regular Visitor

Re: Redeeming On Demand movie coupon

Hello , sorry your having issues with these crazy coupons but here's the link I use...Good Luck~~

 

xfinityondemandcredit.com

 

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