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Re: Cannot select on demand episode if show is live

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Re: Cannot select on demand episode if show is live

Same here except i'm trying to stream an episode on my laptop. The episode already aired and it’s normally available via TV GO. But since there's currently a repeat of the episode on live tv, I can only watch that (in the middle of the friggin episode).

Expert

Re: Cannot select on demand episode if show is live


wrote:

Same here except i'm trying to stream an episode on my laptop. The episode already aired and it’s normally available via TV GO. But since there's currently a repeat of the episode on live tv, I can only watch that (in the middle of the friggin episode).


try going here with a desk/laptop https://forums.xfinity.com/t5/Xfinity-My-Account-App/My-account-log-in-redirects-me-to-wifi-on-daman... and turn off the switch. You should then be offered how you want to watch in a differnet menu. note that this setting affects your actual set top box too but has no setting on the set top box to turn the feature on/off.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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