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OnDemand shows not available to watch 1/5/17

Contributor

OnDemand shows not available to watch 1/5/17

On Demand shows aired 1/4/17 not available to watch 1/5/17. Example, Law and Order SVU, Chicago Pd, Blindspot on NBC. Also, Criminal Minds CBS. Is there a problem with the shows not going to OnDemand now?

New Poster

Re: OnDemand shows not available to watch 1/5/17

I've been having the same problem, and comcast tells me it is the provider's responsibilty to update.  yet, these episodes are available to watch on my pc!

Contributor

Re: OnDemand shows not available to watch 1/5/17

Also not available On Demand from earlier this week:  Good Behavior on TNT and Code Black on CBS.  Just about every new show coming back from the holiday break is missing. This is a national Comcast issue, not an individual subscriber issue.  Come on Comcast.

Contributor

Re: OnDemand shows not available to watch 1/5/17

Thanks for responding. The same thing happened in November with ABC shows. I called comcast yesterday and the technician wanted to reboot all my boxes, that's not the problem! Again, it's an OnDemand problem.

Frequent Visitor

Re: OnDemand shows not available to watch 1/5/17

This is getting ridiculous. ABC, CBS, TBS, Comedy Central, FXX, everything that I have tried to watch has not been updated since Wednesday. Didn't Comcast finally admit fault when this happened in November? I'm paying for a service that is not being delivered. And when they finally update, most shows still have the same take down date, so I'm left with a day or so to try to catch up on a weeks worth of programming before it's taken back down. Don't want to hear that it's available online, either. I pay for cable so I can watch it on TV. 

Silver Problem Solver

Re: OnDemand shows not available to watch 1/5/17

Remember, it is the Holiday season, and I bet alot of manually handled stuff is on hold or being done by secondaries. Hopefully, things will start to get back to normal next week (week of 1/8).

Contributor

Re: OnDemand shows not available to watch 1/5/17

For what it's worth I called in a ticket a few minutes ago. She said it looked like it could be a problem on their server and was escalated because it happened previously in November. We'll see.

Visitor

Re: OnDemand shows not available to watch 1/5/17

I also noticed that when this has happened in the past the "take down" date will be something like the very next day after it finally shows up. I tried to explain to phone rep but he just excused it.

Contributor

Re: OnDemand shows not available to watch 1/5/17

Last  time it took about 2 weeks to resolve.

New Poster

Re: OnDemand shows not available to watch 1/5/17

Cutthroat kitchen is now missing from on demand now as well