Community Forum

On Demand

New Poster

On Demand

Hi, I have some purchases that I would like to have removed off the purchases list. Not looking for a refund, but just to have them removed off the list?

Official Employee

Re: On Demand

Thank you for posting your question in the Xfinity Forums, benjaminakr! We can't really delete the purchase but let me see if there are any ways to remove it from your list. Could you please private message me your full name, the account holder's name as it's listed on the billing statement? Click on my name ComcastElla, then click Send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!