I'm getting sick of this. Why do I pay my bill every month to only to get partial service? Every time we try to watch a show on demand we are greeted with "There's a problem with On-Demand..." blah blah blah about how they're "working hard" to resolve the issue. It's been more than a week. When I asked about a refund, they basically laughed and said they'd give me a fifty cent refund. Why do we pay these exorbitant rates? I bet if I paid my bill a day late they would charge me a lot more than fifty cents!