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On Demand error cl-17

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On Demand error cl-17

I keep getting the error cl-17 when I try to open On Demand. Tried unplugginig my boxes for a minute, but still nothing. What can I do to resolve this?

New Poster

(SOLVED): On Demand error cl-17

Xfinity repair guy came to my house, noticed that they recently installed an outside filter by the utility pole and checked the cables there. Cables were not connected tightly and there were also signs of squirrels chewing on the cables. He replaced the damaged part of the outside cable, and reconnected everything tightly. On Demand has been working since.

New Poster

Re: On Demand error cl-17

I keep getting the error cl-17 when I try to open On Demand. Tried unplugginig my boxes for a minute, but still nothing. What can I do to resolve this?