On Demand has been giving a message of "we're sorry we're experiencing some issues at the moment" for the last 3 weeks. I try refreshing a couple times a DAY, sometimes it works to be able to view 1 show, then goes back to same message. It's not my box, not my lines. Please fix!
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Hello ChristyU1, I can assist you with getting this message cleared up. Is there an error code that appears with this message? I show that you have more than one cable box, do you have the same issue on all of them?
The only issue I have is my main box, and -only- with On Demand. All cable channels worl properly. I have another box but that is an 'analog' box. It is -not- an issue with my in house lines, it is an issue stemming from Comcast itself. The message I get is " We're sorry WE'RE having issues at the moment.." One day my On demand will work, the next I'll get that message. Still ongoing.
We just started experiencing the SAME ISSUE last night (early a.m. this morning, March 1st)....it is still ongoing today.
"We're sorry, but we're experiencing an issue at the moment. Please try your On Demand selection again in a few minutes or try a different selection. For more info and further assistance, please visit Comcast.com/help (Error CL-0x000f).
Looked that code up and couldn't find anything.
I'm having the same problem! Error code:CL-0x000f! it's been like this for 4 days now.
Talked to someone through camcast Tech. What a waste of time! This woman sent signals through both
boxes and nothing worked.I even unplugged and re-plugged both boxes and now got a code CL-000
to call customer service. Iasked if I can get credit for no on demand service, No reply. Tried pushing
more Xfinity packages! I don't care nor want packages only want XOD fixed. I can't have a service tech to come
because Comcast stripped the Service Protection Plan from my building in January and when I asked why,again no
reply! I would rather have a lower bill if I cannot have my XOD fixed! HELP PLEASE!!!!!!!!!!!!